Call capture
The missed call is the most expensive event in a contractor's day. FactumOps answers it for you, in seconds, without you touching the phone.
Call or text us: +1 (408) 900-6046
By calling or texting +1 (408) 900-6046 you agree that if we miss your call we may reply by text. Consent is not a condition of any purchase or service. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.
Why the call goes elsewhere
A homeowner with something broken doesn't wait. He opens Maps, finds three contractors and calls them in order. Seventy-eight percent hire whoever picks up first.
You're on a ladder, under a sink, or behind the wheel. Twenty seconds later he's already dialing the next name on the list.
No amount of advertising fixes this. You can pay for leads, you can rank at the top of Maps — if nobody answers, the money is gone.
What happens when you can't pick up
- 01Within seconds
He gets a text
Not a voicemail prompt. A short message in your name with one link.
- 02One action
He sends a photo
The link opens a page that asks for the minimum: a photo of the problem and a line of text. He's standing next to the broken fence — it takes seconds.
- 03Immediately
The lead reaches you
Name, phone, address and a picture. You see the size of the job before you drive out.
- 04When you're free
You call back
He's already invested — sent a photo, described the problem. Calling the next contractor now feels like starting over.
What you get
Works from day one
No waiting for a website to rank or a Google profile to verify. FactumOps catches calls immediately.
Works on top of what you already have
If you're paying for leads on Thumbtack or Yelp, it fixes those too. A paid lead stops going to whoever answered faster.
A photo before you drive out
You see what the job is before spending an hour on the road. A $200 fix and a $10,000 job look different right there in the lead.
A weekly report
How many calls came in, how many were missed, how many FactumOps caught, how many turned into work. Without you lifting a finger.
Typical agency vs. FACTUM
What you have to do
- Typical agency
- Fill out a brief, log into a dashboard, read the reports
- FACTUM
- One phone call
Language
- Typical agency
- English only
- FACTUM
- Russian, English, Spanish
Missed calls
- Typical agency
- Not handled
- FACTUM
- The core of what we do
Contract
- Typical agency
- Six months minimum
- FACTUM
- Month to month, no contract
Setup fee
- Typical agency
- $1,000 and up
- FACTUM
- None
Competitors in your market
- Typical agency
- May also be their clients
- FACTUM
- One client per trade per market
Who owns the Google Business Profile
- Typical agency
- Often registered to the agency
- FACTUM
- Always yours
If you leave
- Typical agency
- Profile and data stay with them
- FACTUM
- You keep your profile, license and customers
What the FactumOps system does
One service covers the whole customer journey — from a missed call to a review and the next lead.
Missed-call catch → auto-SMS
Every unanswered call gets a text in seconds: "Sorry, I was on a job — how can I help?" The customer stays with you instead of leaving.
AI receptionist
Answers common questions, captures the job and address, and saves the contact in the customer's language.
Lead routing
Hot leads go straight to your SMS and Telegram, the rest land in a tidy list — nothing slips through.
Review collection
After a finished job the customer is automatically asked for a Google review.
Scheduler and booking
Customers pick a time slot, the job lands on your calendar, and reminders go out automatically.
Local SEO
Google profile, maps and local search — so you show up where people search "near me."
Content and blog
An article pipeline built around your services and area: more pages, more inbound traffic from search.
Social autoposting
Ready-made content publishes to your social channels on a schedule — hands-free.
Frequently asked questions
Will this replace my phone number?
No. Your number stays yours. FactumOps sits alongside it and only kicks in when a call goes unanswered.
Do I need to install anything?
No. Everything runs on our side. You get alerts in the SMS and Telegram you already use.
What languages does it use with customers?
Russian, English and Spanish — the AI receptionist replies in the customer's language.
When does auto-SMS start working?
Core features launch quickly. Bulk SMS in the US requires number registration (A2P 10DLC), which takes time — and we help you get through it.
How long does setup take?
Usually a few days. We start with a free review, then configure everything around your services and area.
What if I already have a CRM or website?
Great — FactumOps complements what you have. Leads can be passed to wherever you prefer to work with them.
Get a free business review
Leave your details — we'll show how many calls and jobs you're losing and what to do about it. No strings attached.
Call or text us: +1 (408) 900-6046
By calling or texting +1 (408) 900-6046 you agree that if we miss your call we may reply by text. Consent is not a condition of any purchase or service. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help.
Start with the audit
Before we wire anything up, we tell you what your current setup is losing. That part is free.
Get Your Free Audit